01880nas a2200205   4500000000100000008004100001653001800042653001500060653001800075100001200093700001000105700001100115700001100126700001000137700001000147245014600157300000900303520134800312022001401660       2016                            d10aMobile health10aAcceptance10aSelf Efficacy1 aZhang X1 aHan X1 aDang Y1 aMeng F1 aGuo X1 aLin J00aUser acceptance of mobile health services from users' perspectives: The role of self-efficacy and response-efficacy in technology acceptance.  a1-133 a<p>With the swift emergence of electronic medical information, the global popularity of mobile health (mHealth) services continues to increase steadily. This study aims to investigate the efficacy factors that directly or indirectly influence individuals' acceptance of mHealth services. Based on the technology acceptance model, this research incorporates efficacy factors into the acceptance decision process. A research model was proposed involving the direct and indirect effects of self-efficacy and response-efficacy on acceptance intention, along with their moderating effects. The model and hypotheses were validated using data collected from a field survey of 650 potential service users. The results reveal that: (1) self-efficacy and response-efficacy are both positively associated with perceived ease of use; and (2) self-efficacy and response-efficacy moderate the impact of perceived usefulness toward adoption intention. Self-efficacy and response-efficacy both play an important role in individuals' acceptance of mHealth services, which not only affect their perceived ease of use of mHealth services, but also positively moderate the effects of perceived usefulness on adoption intention. Our findings serve to provide recommendations that are specifically customized for mHealth service providers and their marketers.</p>
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