01565nam a2200277   4500000000100000008004100001260001500042653003600057653001200093100001100105700001200116700001200128700001400140700001600154700001400170700001200184700001000196700001500206700001400221700001200235700001500247700001500262245004200277520095400319022001401273       2020                            d  bIGI Global10aLow and middle income countries10aMhealth1 aKoch H1 aGreen G1 aMahid Z1 aGarner SL1 aHitchcock J1 aGeorge CE1 aYoung P1 aDas P1 aMcHaney RW1 aReychev I1 aAzuri J1 aMcHaney ME1 aMoshonov R00amHealth Collaboration for Social Good3 a<p>The World Health Organization lauds mobile health (mHealth) technology as a means of creating stronger healthcare systems and improving health-related outcomes. This chapter reports on an action research study examining the development of a mHealth technology hypertension app to help people living in India's urban slums and rural villages take better care of their health. The collaboration involved a multidisciplinary team of U.S.-based academic researchers, and India-based healthcare and technology professionals. This study suggests that traditional Western-based project management approaches alone are insufficient when developing technology for social good. Specifically, the study finds that team, process, and technology adaptability are key to successfully developing healthcare technology to serve at-risk populations in resource-constrained areas. Implications of these findings to systems development research are discussed.</p>
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