Counterfeit medicines endanger public health, undermine eco-nomic stability, and present a critical global challenge, especiallyin developing countries such as Jordan. Addressing this issue neces-sitates the modernization of pharmaceutical supply chain manage-ment (SCM) through the adoption of advanced digital technologies,including Blockchain, the Internet of Things (IoT), and RadioFrequency Identification (RFID). This study develops a conceptualmodel grounded in the Unified Theory of Acceptance and Use ofTechnology (UTAUT), augmented by the construct of technologytrust and contextualized through institutional theory. Employinga qualitative methodology; semi-structured interviews with keystakeholders of the Jordanian pharmaceutical supply chain, thestudy reports the critical role of technology trust in strengtheningstakeholders’ behavioral intentions toward technology adoption.Moreover, it finds that institutional pressures significantly shapeadoption behaviors. Thus, by integrating theoretical frameworksand offering practical insights, the study contributes to the litera-ture addressing the counterfeit medicine crisis and providesa comprehensive framework to facilitate technology-driven trans-formation within Jordan’s pharmaceutical supply chain.
BT - Journal of African Business LA - eng M3 - Research Article N2 -Counterfeit medicines endanger public health, undermine eco-nomic stability, and present a critical global challenge, especiallyin developing countries such as Jordan. Addressing this issue neces-sitates the modernization of pharmaceutical supply chain manage-ment (SCM) through the adoption of advanced digital technologies,including Blockchain, the Internet of Things (IoT), and RadioFrequency Identification (RFID). This study develops a conceptualmodel grounded in the Unified Theory of Acceptance and Use ofTechnology (UTAUT), augmented by the construct of technologytrust and contextualized through institutional theory. Employinga qualitative methodology; semi-structured interviews with keystakeholders of the Jordanian pharmaceutical supply chain, thestudy reports the critical role of technology trust in strengtheningstakeholders’ behavioral intentions toward technology adoption.Moreover, it finds that institutional pressures significantly shapeadoption behaviors. Thus, by integrating theoretical frameworksand offering practical insights, the study contributes to the litera-ture addressing the counterfeit medicine crisis and providesa comprehensive framework to facilitate technology-driven trans-formation within Jordan’s pharmaceutical supply chain.
PB - Taylor & Francis Group PY - 2025 T2 - Journal of African Business TI - Pharmaceutical Supply Chain Management Challenges inDeveloping Countries: A Systematic Literature Review UR - https://www.tandfonline.com/doi/epdf/10.1080/15228916.2025.2532943?needAccess=true ER -